What is AI usage policy?

An AI usage policy is a written statement of what staff may and may not do with AI, and how the firm keeps that use safe.

A useful AI usage policy covers what AI can be used for, what data must never be shared with public models, which uses need sign-off, and who's accountable. The aim is to remove guesswork so staff can use AI confidently within clear boundaries.

The common failure is a policy that's written, filed, and never applied. A policy only governs behaviour if it's enforced in the tools people actually use — which is the difference between a document and real governance.

Related guide: What is AI governance (and does your firm need it)?